ChatGPT-4o launches with new features – what this means for marketers

May 31, 2024 Posted by Sean Walsh Round-Up 0 thoughts on “ChatGPT-4o launches with new features – what this means for marketers”
Author Profile
Sean Walsh
Director at Intelligency

Sean is a Director at Intelligency heading up our digital marketing and client services operations. Sean has 15+ years experiencing working both in-house and agency with brands including Lloyds, Alstom, Hitachi, Lufthansa, Viaplay, DFDS Seaways and Mercedes-Benz.

At Intelligency, we pride ourselves on staying at the forefront of AI advancements and their applications in marketing. The recent release of GPT-4o has caught our attention, and after an in-depth review, we believe this new model has the potential to revolutionize the marketing landscape. Here’s our detailed analysis of GPT-4o and its impact on marketers.

Unveiling GPT-4o

Enhanced Multimodal Capabilities: One of the standout features of GPT-4o is its superior ability to understand and discuss images. For example, it can translate a menu into a foreign language, provide historical context about the dishes, and offer recommendations. This level of functionality allows marketers to create engaging, culturally nuanced content that can appeal to a global audience.

Real-Time Voice and Video Interaction: GPT-4o is designed to support more natural, real-time voice conversations and video interactions. Marketers can leverage these capabilities to host interactive live sessions, explain products in detail, or conduct Q&A sessions. This direct engagement can significantly enhance customer interaction and provide a more immersive brand experience.

Improved Language Proficiency: With its enhanced quality and speed, GPT-4o supports over 50 languages. This feature is a boon for marketers looking to reach a global audience. It ensures that messaging is consistent and effective across different languages and regions, breaking down communication barriers and enhancing global reach.

Advantages for Marketers

Personalized Customer Interactions: GPT-4o’s improved contextual understanding and language generation enable more personalized customer interactions. Marketers can deploy sophisticated chatbots that offer tailored responses based on individual user preferences and behaviours, resulting in higher customer satisfaction and loyalty.

Advanced Data Analysis and Insights: The model’s enhanced sentiment analysis and trend identification capabilities are game-changers for marketers. GPT-4o can analyze large datasets to identify patterns and provide actionable insights. This allows marketers to stay ahead of trends, understand customer sentiment better, and make informed, data-driven decisions.

Efficient Content Creation and Optimisation: With its ability to generate natural, human-like text, GPT-4o is a powerful tool for content creation. Marketers can quickly produce high-quality blog posts, social media updates, and ad copy with minimal editing. The AI’s versatility in mimicking different tones and styles also allows for more personalized and effective content targeting.

Accessibility and Usability

Rollout to Users: GPT-4o is being rolled out to ChatGPT Plus and Team users, with Enterprise users to follow. Importantly, ChatGPT Free users will also have access to GPT-4o features, albeit with usage limits.

Feature Set for Free Users: ChatGPT Free users can now experience GPT-4o’s capabilities, including:

  • GPT-4 level intelligence
  • Responses from both the model and the web
  • Data analysis and chart creation
  • Photo discussion capabilities
  • File uploads for summarizing, writing, or analyzing
  • Access to GPTs and the GPT Store
  • Memory features for a more personalized experience

A Fresh Look and Feel

User-Friendly Interface: ChatGPT now boasts a new, friendlier, and more conversational design. The updated home screen, message layout, and overall interface provide a more engaging and user-friendly experience, making it easier for marketers to navigate and utilize the platform effectively.


GPT-4o represents a significant leap forward in AI technology, offering a suite of features that can greatly benefit marketers. From advanced language capabilities and multimodal interactions to enhanced data analysis and personalized customer engagement, GPT-4o is poised to become an indispensable tool in the marketing toolkit. At Intelligency, we believe that embracing these advancements will enable marketers to stay ahead of the curve, drive deeper engagement, and achieve better results.

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